Knowledge Management

Operational knowledge management means all planning and measures which help to connect and develop implicit and explicit knowledge in the enterprise. The person is central to this process because only people can initiate knowledge. Technical systems can only store, process and utilize data.

Modern operational knowledge management should develop, identify and systematically process new knowledge in the enterprise and pass it on to the relevant departments.

At the same time it must be made possible for the employees to learn and develop new knowledge for themselves to the benefit of the entire enterprise. Knowledge management must be tied to the operational training management.