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Questionnaire Organisational Tool

Topic: A. Training and competencies development

1 ... I strongly agree
2 ... I agree
3 ... I partly agree
4 ... I disagree
5 ... I strongly disagree
1 2 3 4 5
A01 The development of competencies is one of our strategic objectives.
A02 The review and assessment of staff skills is done on a regular basis.
A03 Projects are assessed beforehand with respect to requirements on further competencies.
A04 Lessons learnt from trainings which employees had undertaken in the past are utilised.
A05 Opportunities to improve training are usually taken.
A06 Mutual respect and trust are keywords in our organisation.
A07 The rules and principles of quality management and control are actively pursued by all employees.
A08 The decision chain and responsibilities of all are clearly defined.
A09 Employees are included in any decision-making process that is related to their workplace.
A10 Part of the organisation's strategic plan is the planning of further training of employees.
A11 The development of competencies are systematically followed through to fixed deadlines.
A12 Our management counts on its qualified and motivated employees and promotes further trainings.
A13 If employees signal a need for training, this is taken seriously into account and assessed.
A14 Employees are well informed on further training possibilities.

Topic: B. Incentives to encourage performance and skills improvement

1 ... I strongly agree
2 ... I agree
3 ... I partly agree
4 ... I disagree
5 ... I strongly disagree
1 2 3 4 5
B01 The tasks at the workplace require new skills.
B02 The tasks at the workplace are seen as varied and interesting by our employees.
B03 Our work system is continually further developed insofar as tasks from other areas are integrated or activities are combined.
B04 Adequate time is allowed for employees to learn on a self-organised basis while working.
B05 The job grading and the amount of payment are regarded as reasonable by the employees.
B06 The payment system offers incentives to pursue training, learn more and further develop skills.
B07 Failures and mistakes are assessed and their causes are analysed in order to improve the working process.
B08 The employees and the management jointly address failures and problems and work out improvements.
B09 The employees make suggestions for improvements.
B10 The promotional system is taking into account further trainings which are undertaken by our employees.
B11 Our organisation informs their employees to attend seminars that are related to tasks they undertake.
B12 Suggested improvements are promptly assessed and implemented.

Topic: C. Activities conducive to learning at the workplace

1 ... I strongly agree
2 ... I agree
3 ... I partly agree
4 ... I disagree
5 ... I strongly disagree
1 2 3 4 5
C01 Our organisation systematically pursues the development and refinement of new products and services.
C02 Our organisation is committed to the creation and maintenance of training places.
C03 A high degree of responsibility is placed on employees.
C04 As far as it is feasible, employees can exchange tasks at their workplace.
C05 Employees have the possibility to arrange work by themselves and to help each other.
C06 Employees are informed regularly about available possibilities of further training offered by other organisations.
C07 The employees are accorded full recognition as competent employees of the organisation.
C08 Management supports and encourages self-organisation among its staff.
C09 For good performance employees are praised by their managers.
C10 The management assesses the performance of its employees and actively encourages them to further develop their skills and competencies.
C11 The information and communication technology in our organisation is fully up to date (e.g. networks, e-mail, internet, intranet etc.).
C12 The work plan targets learning in the process of working.
C13 The employees take active steps on their own initiative to obtain all information important to the tasks they undertake.
C14 The employees are allowed adequate time for the exchange of information.

Topic: D. Collaboration and flow of information within the organisation

1 ... I strongly agree
2 ... I agree
3 ... I partly agree
4 ... I disagree
5 ... I strongly disagree
1 2 3 4 5
D01 The present organisational structure does not harm collaboration.
D02 Problems in collaboration between employees are promptly resolved.
D03 Conflict of tasks and responsibilities among employees are promptly resolved.
D04 The roles and responsibilities of team leaders are clearly defined.
D05 Collaboration helps to obviate quality deficits.
D06 All employees are informed well ahead of any changes at their workplace.
D07 Information to employees is given in a form that is understandable by everyone.
D08 Suitable media (email, special forms, etc.) are available for the exchange of information.
D09 The decision-making process in our organisation is transparent.
D10 The employees can air their work-related problems independently in regular talks (e.g. team meetings, etc.).
D11 Work schedules and projects are planned jointly with the employees who are directly involved in the implementation.
D12 During pressure times team members collaborate towards the accomplishment of all tasks and the execution of tasks within deadlines.
D13 The functions and procedures in our organisation are efficiently organised (implementation of decisions, coordination of business activities etc.).
D14 The enterprise has an open information policy.

Topic: E. Important Training Subjects Yes No
E01 General training related to our field of work
E02 Task specific vocational training
E03 Strategic planning
E04 Management
E05 Leadership
E06 Project management
E07 Social competences and conflict management
E08 Organisational development
E09 Human resources management
E10 Financing / access to financing supports

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